Legal

Privacy Policy

1. Introduction

Welcome to Fortune Sourcings (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or engage with our sourcing services.

By using our website or submitting any information to Fortune Sourcings, you consent to the terms described in this Privacy Policy.

2. Information We Collect

We may collect and process the following information:

A. Personal Information

  • Full Name, Contact Number, Email Address, Postal Address
  • Passport details (for travel coordination and visa assistance)
  • Company Name, Designation, GST or Trade License Details
  • Travel Preferences, Accommodation Choices, and Food Preferences (for sourcing trips)

B. Business Information

  • BOQ (Bill of Quantities), Layouts, and Product Specifications
  • Purchase Orders, Invoices, and Transactional History

C. Website & Technical Data

  • Device information (IP address, browser type, operating system)
  • Cookies, Analytics, and Traffic Data through tools like Google Analytics

3. How We Use Your Information

We collect your information strictly for business purposes, including:

  • To communicate and coordinate with you regarding sourcing requirements
  • To manage travel arrangements and China market visits
  • To prepare quotations, proforma invoices, and contracts
  • To fulfill import/export, logistics, and documentation requirements
  • To improve our website, content, and service experience
  • To comply with applicable legal and regulatory obligations

We do not sell, rent, or trade your personal information with any third party.

4. Data Storage & Security

  • All data is securely stored in our Google Workspace, Zoho CRM, and Airtable systems with restricted staff access.
  • Sensitive data such as passport copies, visa documents, and company licenses are stored with encryption and accessed only for visa and logistics purposes.
  • We follow industry-standard security measures to prevent unauthorized access, alteration, disclosure, or destruction of your data.

In case of any data breach, clients will be notified promptly as per applicable data protection guidelines.

5. Data Sharing & Third-Party Access

We may share limited information only when necessary with:

  • Verified Chinese manufacturers and suppliers for quotation and order processing.
  • Shipping & customs agents for freight and import documentation.
  • Visa agents and hotels for travel support.
  • Government authorities (if legally required).

All third parties are bound by confidentiality and non-disclosure agreements.

6. Cookies & Website Tracking

Our website uses cookies to enhance your browsing experience. Cookies help us analyze traffic patterns and improve site functionality. You can choose to disable cookies through your browser settings.

Analytics tools (e.g., Google Analytics, Facebook Pixel) may collect anonymous data for marketing and traffic insights — no personally identifiable data is shared with these tools.

7. Data Retention

We retain your data only for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Travel-related and transactional documents are typically retained for 5 years for audit and regulatory compliance.

8. Your Rights

You have the right to:

  • Access, correct, or update your personal information
  • Request deletion of your data (unless retention is legally required)
  • Withdraw consent for future communications

To exercise these rights, please contact us at [email protected].

9. International Data Transfers

Since we operate across India, Nepal, Bhutan, and China, your data may be processed or stored in multiple countries. By engaging with us, you consent to such cross-border data transfers in accordance with applicable privacy laws.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal, technical, or operational changes. The latest version will always be available on our website, with the “Effective Date” updated accordingly.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact:

📧 Email: [email protected]

🏢 Head Office: Fortune Sourcings India, Siliguri, West Bengal, India

🌐 Website: www.fortunesourcings.com